In this Policy when we refer to courseUcan or “we”/“us”/“our” we mean JD Digital Limited, a company registered in England and Wales (10755069)
We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.
This Policy describes:
- The information we collect
- How we use the information we collect
- How we share information with third parties
- Keeping your information and information security
- Your choices and rights
- How to contact us and other important information
The information that we collect and where we get it from
“Personal information” is any information that can be used to identify you or that we can link to you and which we have in our possession or control.
We will collect and process the following personal information about you:
Information that you provide to us
You can browse our website without providing any personal information. However, to use some of our key enhanced functionality will sometimes require us to ask for additional information in order to process your request. Examples include:
- Providing your name, email, and contact details in order to create an account to list, promote and/or sell tutorials (single person and/or multi-group tutorials); group courses and/or events (“Seller”)
- Providing your name, email, and contact details in order to create an account to book tutorials; group courses; and or events (“Buyer”)
- Providing your name, email address, and preferences to create an account to receive email newsletters and save your preferences.
- Social media, i.e. we may contact you directly via LinkedIn, Facebook, Instagram, Twitter and other social media sites to obtain your email address. This is so that we can conduct a business discussion with you relating to our projects, products and services. We will not send you marketing mailings unless you have consented for us to do so.
- Recruitment application, i.e. when you apply for a role with us you may provide us with your full name, date of birth, nationality, education and qualification details, your gender, your CV, photograph, passport details, marital status, home address and home telephone number, mobile telephone number, utility bill and other details set out in your application
The details we request for each piece of key enhanced functionality will depend on what is required to perform the action. For example:
- If we need to contact you by email, we will request your email address.
- If we tailor your experience by displaying available courses, we will ask for your preferred start date.
- If you are making a payment to courseUcan, you will be asked for you card and billing details.
Information we otherwise collect about you
Information we obtain from other sources
- If you apply for a position with us we may collect personal information relating to past employment, qualifications and education, opinions from third parties about you, past employment history and other details about you, which will be provided to us by a third party that provides background screening services to us or directly from your previous employers, clients or referees.
- If we collect or receive your personal information in the context of our provision of projects, products and services we might receive information from third parties such as your employer, other parties relevant to the services we are providing (e.g. counterparties in transactions) and others such as regulators and authorities. That information could include your name, contact details, employment details and other information relevant to the services that we are providing to partners / clients.
How we use the information we collect
Depending on the purposes for which we have collected the information, we may do the following with your personal information;
- use it to engage in marketing and business development activity in relation to our projects, products and services. This may include sending you emails about our projects, products and services and invites to events.
- business referral to an interested party looking to use your business products or services.
- where you have applied for a position with us, to review and process your job application
- to comply with legal and regulatory obligations that we have to discharge
- record and monitor your use of our websites or our other online services for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports
- use it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of our websites and our business
- use it to look into any complaints or queries you may have, and
- use it to prevent and respond to actual or potential fraud or illegal activities.
Grounds for using your personal information
We rely on the following legal grounds to process your personal information, namely:
- Consent– we may (but usually do not) need your consent to use your personal information. Where we rely on your consent, you can withdraw your consent by contacting us (see below).
- Performance of a contract– we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
- Legitimate interest– we may use your personal information for our legitimate interests, some examples of which are given above.
- Compliance with law or regulation– we may use your personal information as necessary to comply with applicable law/regulation.
How we share information with third parties
We share personal information with our data processors, such as accounting software platform, payroll bureau, email platform, shared server, online file server, website provider, property managers and third parties providing services to us. As a result, your personal information may be transferred to locations outside Europe as well as within it for the purposes described above.
Where we transfer your personal information outside Europe, we will ensure that it is protected and transferred in a manner consistent with legal requirements applicable to the information. This can be done in a number of different ways, for instance:
- the country to which we send the personal information may be approved by the European Commission
- the recipient may have signed a contract based on “model contractual clauses” approved by the European Commission, obliging them to protect your personal information, or
- where the recipient is located in the US, it may be a certified member of the EU-US Privacy Shield scheme.
In other circumstances, the law may permit us to otherwise transfer your personal information outside Europe. In all cases, however, any transfer of your personal information will be compliant with applicable data protection law.
You can obtain more details of the protection given to your personal information when it is transferred outside Europe (including a sample copy of the model contractual clauses) by contacting us using the details set out below.
Keeping your information and information security
How long we hold your personal information for will vary and will depend principally on:
- the purpose for which we are using your personal information – we will need to keep the information for as long as is necessary for the relevant purpose, and
- legal obligations – laws or regulation may set a minimum period for which we have to keep your personal information.
We will ensure that the personal information that we hold is subject to appropriate security measures.
Your choices and rights
You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.
These rights may include:
- Obtaining information regarding the processing of your personal information and access to the personal information which we hold about you.
- Requesting that we correct your personal information if it is inaccurate or incomplete.
- Requesting that we erase your personal information in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal information but we are legally entitled to retain it.
- Objecting to, and requesting that we restrict, our processing of your personal information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your personal information but we are legally entitled to refuse that request.
- In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit those information to a third party where this is technically feasible. Please note that this right only applies to personal information which you have provided to us.
- Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
- Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us. We can, on request, tell you which data protection authority is relevant to the processing of your personal information.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use analytics cookies to collect information on how visitors interact with our website and to enable us to maintain and develop it. The data gathered, which includes details of the number of visitors to the site and the pages they access, is in anonymous form. It does not identify individual users.
Below is a list of the cookies we have set and the reasons for doing so:
Cookie Name Description
- Used to throttle request rate
- Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
- Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics
You may control the cookies used by our website by modifying the settings in your browser – view the help menu to change your cookie preferences. If cookies are disabled, this may mean that you are not able to take full advantage of all the features on our site.
For more detailed information about cookies and how they can be managed and deleted, please visit http://www.allaboutcookies.org/.
Thank you for visiting our site
How to contact us and other important information
If you would like further information on the collection, use, disclosure, transfer or processing of your personal information or the exercise of any of the rights listed above, please contact us:
- By email: firstname.lastname@example.org
- Or write to us at: courseUcan, 2ndFloor, 201 Haverstock Hill, Belsize Park, London, NW3 4QG