Participant FAQs

  • When does the money leave my account once I have made payment?
    You are charged as soon as you make the booking. We do not however pay the course organiser until 48 hours after the course has taken place. This is to ensure that we can resolve any issues quickly and easily.
  • What happens if I am unhappy with the quality of the course
    At courseUcan we use a rating system to help participants decide on the quality of the courses. Also look for the verified organiser logo for users we have personally approved. If you have had an excellent experience or are unhappy leave a review to help others make an informed choice.